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Parts Counter Person- SD Chrysler Dodge Jeep Ram

at Sunroad

Posted: 1/23/2020
Job Reference #: 1578
Keywords:

Job Description

  PARTS COUNTER PERSON  

  

The Parts Counter Person assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner. 

  

RESPONSIBILITIES: 

  

*Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line. 

 

*Answers phone calls, providing price quotes and other information. 

 

*Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate. 

 

*Pulls and fills orders from stock and notifies parts manager of out-of-stock parts or shop materials that need immediate attention. 

 

*Locates out-of-stock parts from outside sources and submits an emergency order, if necessary. 

 

*Notifies the service advisor and the customer when special ordered parts have been received. 

 

*Notifies the body shop when all parts have arrived and when they will be delivered. *Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number. 

 

*Follows up on back-ordered parts, and verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required. 

 

*Replenishes assigned inventory daily. 

 

*Makes sure all internal requests for parts are billed on service repair order. 

 

*Receives payment from retail customers or obtains credit authorization. Ensures that all charge sales are signed by the customer and that all customers receive their copy of the invoice. 

 

*Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified. 

 

*Issues and tracks requested shop tools to technicians. 

 

*Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts. 

 

*Sets up orders for daily shipment, delivery, or pick-up. 

 

*Keeps front and rear counter areas clean and uncluttered. 

 

*Keeps current on new products and product updates.  

  

QUALIFICATIONS: 

  

*Must have previous automotive experience. 

 

*Previous experience working in the parts department is highly preferred. 

 

*May be asked to lift 50 pounds. 

  

San Diego Chrysler Dodge Jeep Ram is an Equal Opportunity Employer (M/F/D/V) and maintains a drug free workplace. If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check.  

 

Application Instructions

To apply directly to Sunroad, please click the link below. Another window will open and allow you to apply directly online.