Catamaran Resort Hotel and Spa

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Room Attendant ("Recamarera/o")

at Catamaran Resort Hotel and Spa

Posted: 3/1/2019
Job Reference #: 5000412446406
Keywords: service

Job Description

Room Attendant ("Recamarera/o")
Catamaran Resort Hotel & Spa
92109
Non-Exempt Full-time
The Room Attendant performs routine duties in cleaning and servicing of guest rooms and bath rooms under the supervision of housekeeping supervisor.
 
  1. Promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and respond to guest issues.
  2. Proactively provides guests with personal service and attention that exceeds their expectations. Provides impeccable service and maintains the highest standards of cleanliness.
  3. Projects professionalism and courtesy to our guests and associates.
  4. Replenishes in-room amenities as necessary without compromising the needs of our guests. Reports any maintenance malfunctions and concerns.
  5. Maintains linen room and maid cart in a neat and orderly fashion.
  6. Documents room status and linen usage on worksheet.
  7. Performs deep cleaning tasks as scheduled.
  8. Performs special guest requests for cleaning in a friendly and efficient manner.
  9. Turns in all items left behind by our guests immediately.
  10. Works in accordance with set safety standards and practices.
  11. Responsible for limiting the access to the guestrooms only to the registered guests.
  12. Ensures close attention to detail maintaining the highest standards of service.
  13. Undertakes other responsibilities as directed by Supervisor.

  • Able to work weekends and holidays
  • Team work oriented
  • Able to clean up to 14 rooms on an 8 hours shift