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Solutions Analyst

at Canon

Posted: 2/4/2020
Job Reference #: 23002
Keywords: advisor, consulting

Job Description

  • LocationUS-CA-San Diego
    CompanyCanon Solutions America, Inc.
    Requisition ID
    Information Technology
    Position Type
  • Overview

    Canon Solutions America is a Canon U.S.A. Company providing integrated systems technology that comprise one of the strongest solutions portfolios in the document management industry.  The Presales System Solutions Engineer/Solutions Analyst is responsible for consulting with the sales team and customer to design and implement software solutions and professional services.  Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more!


    - Accountable for increasing Software Solutions and Professional Services business revenue and margins growth within assignment
    - Interface with Sales representatives as a technical advisor during the sales cycle of software workflow solutions through professional services.
    - Active participation in the sales cycle to determine appropriate software and professional services based on customer requirements.
    - Partner with each sales manager within the respective assignment to develop an active plan for achieving Software Solutions and Professional Services revenue targets.
    - Interface with customers, sponsors and all other stakeholders in order to determine their evolving needs through professional services.
    - Conduct on site visits to customers.  Meet with IT, and act as a Technical Advisor. 
    - Assist with RFP responses.
    - Assist with the preparation of sales proposals.  Ensure configurations are complete and accurate.
    - Generate the system requirements, based on the customer's needs and other constraints such as cost and schedule.  Ensure requirements are consistent, complete, correct and operationally defined.
    - Develop project deliverables and assessment for the professional services engagement.
    - Develop a Statement of Work (SOW) that will outline the customer requirements responsibilities, and Canon Solutions America deliverables.
    - When necessary, create a Proof of Concept (POC) to be delivered to the end customer for their review and approval.
    - Train customers on all products, through the use of Professional services, not covered by Product Training.
    - Responsible for maintaining functionality of the showroom.


    - Bachelor's degree or equivalent
    - 5+ years technical Sales experience in related field (Solutions, Software, Document Management, Output Management, IT management) with a proven track record of meeting/exceeding quota.
    - Required:  MCP or higher, CDIA+, Network+, and Security+ (if not presently certified, must be attained within first 6-months of employment)
    - Desired:  CNA, CNE, MCSE
    - Consultative Sales
    - Document manage/ scanning applications and workflows
    - Output Management solutions
    - Managed Print Services

    - Excellent verbal and written communication skills
    - Ability to work in a fast paced, multi-tasking environment
    - Professional demonstration and presentation skills
    - Ability to keep knowledge level up-to-date with current and new products and technologies
    - Excellent customer service skills for both internal and external customers
    - Ability to explain technology at the level of the audience

    Company Overview

    About our Company - Canon Solutions America provides industry leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With the technology offerings of the Canon and Océ brands, Canon Solutions America helps companies of all sizes find ways to: improve sustainability, increase efficiency, and control costs in conjunction with high volume, continuous feed, digital and traditional printing, and document management solutions. A wholly owned subsidiary of Canon U.S.A., Inc., Canon Solutions America is headquartered in Melville, N.Y. and has sales and service locations across the U.S.

    Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more.

    We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans.

    If you are not reviewing this job posting on our Careers’ site, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at


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