Bahia Resort Hotel

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Room Attendant (Recamarera/o)

at Bahia Resort Hotel

Posted: 10/9/2019
Job Reference #: 5000395315606
Keywords: service

Job Description

Room Attendant (Recamarera/o)
Bahia Resort Hotel
92109
Non-Exempt Full-time

SUMMARY 

The Room Attendant ("Recamarera/o") performs routine duties in cleaning and servicing of guest rooms and bath rooms under the supervision of housekeeping supervisor.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and respond to guest issues.
  • Proactively provides guests with personal service and attention that exceeds their expectations.
  • Provides impeccable service and maintains the highest standards of cleanliness.
  • Projects professionalism and courtesy to our guests and associates.
  • Replenishes in-room amenities as necessary without compromising the needs of our guests.
  • Reports any maintenance malfunctions and concerns.
  • Maintains linen room and maid cart in a neat and orderly fashion.
  • Documents room status and linen usage on worksheet.
  • Performs deep cleaning tasks as scheduled.
  • Performs special guest requests for cleaning in a friendly and efficient manner.
  • Turns in all items left behind by our guests immediately.
  • Works in accordance with set safety standards and practices.
  • Responsible for limiting the access to the guestrooms only to the registered guests.
  • Ensures close attention to detail maintaining the highest standards of service.
  • Undertakes other responsibilities as directed by Supervisor.

REQUIRED SKILLS & EXPERIENCE:

  • Must be able to clean 14 rooms in an 8 hour shift
  • Provides the highest standard of cleanliness in the guestrooms.
  • Must be able to work weekends and holidays.
  • Schedules are based on hotel occupancy levels.
  • Must be a team player.
  • Previous housekeeping experience prefered.