Job: Sr. Talent Mgmt Leader (Employee Relations) San Diego,CA

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Jobing Description

Job Summary

Responsible for the administration of the Organizational and Talent Effectiveness programs in assigned business unit. Collaborates with line managers on Human Capital issues. Coaches leaders on TriWest Human Capital policies and procedures, including employee relations, leadership development, employee engagement, exit interviews, turnover analysis, performance appraisal system, supervisory training, and internal investigations.
Key Responsibilities

o Consults with employees and line managers on Organizational and Talent Effectiveness issues, including performance management, communication, conflict management and change management.
o Lead performance teams consisting of various Human Capital members to proactively assess issues and develop and deploy solutions for customers.
o Conducts formal and informal investigations regarding Employee Relations issues. Effectively resolves issues within a reasonable timeframe and with appropriate outcomes. Outcomes may include disciplinary action up to and including termination of employment. Ensures compliance with federal, state, and local regulations, including employment law, Equal Employment Opportunity, American with Disabilities Act.
o Collaborates with Benefits team to monitor trends and work together on issues in benefit-related areas, including FMLA, ADA and Workers' Compensation claims.
o Develops and delivers training programs that educate leaders on topics such as employment law, TriWest policies and procedures and annual performance evaluation processes.
o Coordinates the exit interview process for assigned area, including analyzing, identifying employee retention issues, and reporting on trends to Human Capital department management.
Consults with management team on the annual performance appraisal process to ensure compliance with Human Capital protocols.
o Travels to field locations as required, coaching line managers on Talent Management issues and supporting regional Human Capital training initiatives.
o Performs other duties as assigned.
o Regular and reliable attendance is required.

Skills / Requirements

Education & Experience

Required:
o Bachelor's degree in Human Resources, Business or related field.
o 5+ years experience as Human Resources Generalist with strong Employee Relations / Organizational Effectiveness background
o 3+ years in Employee Relations / Labor Relations
o Strong knowledge of federal, state, and local laws and regulations
o Demonstrated experience establishing strong relationships with leaders at all levels which includes success at influencing leaders to make the right decisions.
o Strong business acumen, using that understanding to effectively develop and deploy solutions that help leaders meet their business goals.
o Demonstrated experience as a change agent, leading and managing organizational changes. Project management experience in leading and participating on teams.
o Experience developing and facilitating leadership development programs such as employee engagement, coaching, conflict management and performance management. Strong presentation skills.
Preferred:
o Master's degree in Human Resources, Business Administration or related field
o PeopleSoft experience
o Strong knowledge of the following leadership and management theories; Situational Leadership, Emotional Intelligence, and Predictive Index.
o Supervisory experience
Competencies

Coaching / Training / Mentoring: Actively foster actions required for desired business outcomes through ongoing constructive feedback.
Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; Adapt to different styles; Listen critically; Collaborate.
Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications.
Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required.
Empathy / Customer Service: Customer-focused behavior; Helping approach, including listening skills, patience, respect, and empathy for another's position.
Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; Commitment to task to produce outcomes without direction and to find necessary resources.
Leadership: Successfully manage different styles of employees; Provide clear direction and effective coaching.
Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.
Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; Has a realistic understanding of relevant issues.
Technical Skills: Advanced collaboration, listening, consulting, and conflict resolution skills; Experience conducting investigations; In-depth knowledge of TriWest Human Resources policies and procedures, Knowledge of Human Resources management concepts; Federal, state, and local employment law; Ability to maintain the confidentiality of information and maintain safeguards; presentation skills

DoD Statement

You are applying for a position that involves working on electronic systems that have access to Department of Defense ('DoD') systems. Therefore, you must undergo a DoD background investigation. This requires you to submit an application describing the previous 7 years of your life and to provide proof of U.S. citizenship in the form of a certified birth certificate, certificate of naturalization, current passport, form FS-240 or form DS-1350. This process takes several months to complete. During this time, the DoD will grant interim access to U.S. citizens allowing them to work for TriWest until their background investigation is completed. However, the DoD will not authorize interim access for non-U.S. citizens. If you are unable to obtain interim access or pass the background investigation, you are not qualified for this position and TriWest will withdraw any offer of employment or terminate your employment immediately.