Job: Director, User Experience

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Jobing Description

Description

Director, User Experience

Are you looking for a fast moving, creative environment where you can use your expertise to develop and market cutting-edge interactive and digital products?

AT&T Interactive, a subsidiary of AT&T Inc, is an industry leader in creating local search products that encourage consumers to discover and engage with local businesses across three screens - online, mobile, and TV. YP.com attracts over 36 million monthly online unique visitors[i]. YP.com is also accessed by millions of users each month via the mobile web. AT&T Interactive consumer apps have a pre-activation presence or have been downloaded through digital app stores on over 40 million mobile phones.[ii]

Helping advertisers grow their business, AT&T Interactive’s local ad network, one of the industry’s most robust, distributes ads to a distinguished list of top publishers whose presence spans online, mobile and TV platforms. AT&T Interactive’s wide range of local ad products such as premium listings, performance-based advertising, and search engine marketing provides advertisers an opportunity to reach consumers who are looking for a local business.

AT&T Interactive products are supported by more than 5,000 media consultants from AT&T Advertising Solutions.

Join our dedicated and talented team of individuals all focused on creating the best products in the marketplace. We currently have an opportunity for an experienced Director, User Experience in our Sunnyvale, CA office.

The Creative team’s mission is to create high-impact designs that make our web and mobile products intuitive, efficient, and fun.

The successful candidate will understand and embrace the challenge of creating user experiences that span far beyond simple UI design. You consider time, location, and other contextual variables in shaping how your product will meet both user needs and expectations. You can listen to, learn from, educate, and motivate those around you to take part in creating something truly great. Your success will ensure that over 36 million monthly YP.com and over 5 million YP mobile users have the best possible experience discovering local businesses and information.


RESPONSIBILITIES

As an executive member of the consumer team, take part in business planning, setting UX direction and establishing creative standards Evangelize a clear vision of the YP style and standards, working as a chief user advocate throughout product planning and delivery Demand ongoing primary and secondary research and incorporate resulting insights into your user experience vision Build and mentor the creative team of human factors engineers and graphic artists to understand user needs, and create and explore multiple options to address them Take input and feedback from cross-functional project teams while translating business requirements into elegant user interfaces Partner with research, product, engineering, project management, and marketing counterparts to deliver high-quality products on time Produce and maintain personas, wireframes, site maps, task flows, style guidelines, comps, assets, marcom deliverables, etc. Design world-class products that empower and delight consumers and propel our business

REQUIREMENTS

8-10 years experience in information architecture and interaction design for: Large-scale consumer web properties Mobile applications and web sites Interactive TV a plus 3-4 years managing creative teams including HFE/IA professionals, visual designers, and usability researchers UX design fundamentals, best practices in information architecture and usability. Hands-on expertise in information architecture deliverables including user flows, site maps, wireframes, prototypes, and usability testing methods. Direct experience with conceptual sketches, mock-ups and storyboarding in the discovery phase of the creative process Ability to think on one’s feet is critical to success – exploring concepts using a whiteboard, sketches, and highly interactive discussion Experience as a Creative Director delivering conceptual sketches, mock-ups and storyboards during the “discovery phase” is a plus Excellent verbal, visual, and written communication skills to address working teams and executive audiences BA or MA in Interaction Design, Cognitive Science, or HCI, or equivalent experience

We offer competitive salaries, excellent benefits including a matching 401(k), bonuses, and a casual yet high-energy work environment.

Send us your resume and portfolio today.

AT&T Interactive is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

[i] Source: AT&T Interactive internal data, 2010 YTD average through July

[ii] source: AT&T Mobility and AT&T Interactive internal data

Skills / Requirements

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