Job: Communications Manager - Knowledge Management

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Jobing Description

Communications Manager - Knowledge Management
Flexible Location
TNTP strives to end the injustice of educational inequality by providing excellent teachers to the students who need them most and by advancing policies and practices that ensure effective teaching in every classroom. A national nonprofit organization founded by teachers, TNTP is driven by the knowledge that effective teachers have a greater impact on student achievement than any other school factor. In response, TNTP develops customized programs and policy interventions that enable education leaders to find, develop and keep great teachers. Since its inception in 1997, TNTP has recruited or trained approximately 43,000 teachers and worked with more than 200 districts in 31 states - benefiting an estimated 7 million students. Meanwhile, TNTP's acclaimed studies of the policies and practices that affect the quality of the teacher workforce -- most recently including The Widget Effect (2009) and Teacher Evaluation 2.0 (2010) -- have influenced federal education policy and inspired reform efforts across the country. TNTP is active in more than 25 cities, including 10 of the nation's 15 largest.
For more information, please visit www.tntp.org .
We are currently seeking a Communications Manager, Knowledge Management to shape and support our knowledge management strategy. TNTP is a dynamic, growing organization, and we believe that effective knowledge sharing is critical to TNTP's continued success and the effectiveness of each staff member. This position is available immediately and can be based out of a home office anywhere in the U.S.
Communications and Publications Department
The Communications department is a small, dynamic team responsible for TNTP's marketing, public relations and communications efforts. Among other things, the Communications department manages TNTP's brand and marketing strategy, writes and edits TNTP publications, provides strategic communications support to more than 25 TNTP project sites, generates proposals for new business, and ensures that TNTP's 300-person staff is well-informed.

Role and Responsibilities
This position offers the successful candidate the opportunity to assume a key role in shaping and supporting TNTP's knowledge sharing culture, practices, and platforms. Specifically, the Communications Manager for Knowledge Management will collaborate with the Communications & Publications Department and the Knowledge Management Department to develop, roll out and communicate tools and strategies that advance consistent, efficient, and robust internal communication and knowledge sharing.
Responsibilities will include, but are not limited to:
* Optimizing TNTP's internal online wiki as a hub of cross-organizational communication and knowledge sharing. Includes maintaining a content calendar, communicating with contributors, writing and editing posts, monitoring overall content, and tracking usage.
* Developing and executing short and long-term campaigns and activities that engage and invest employees in knowledge sharing and foster knowledge sharing behaviors.
* Developing and managing a collaborative process that results in the capture, synthesis, and documentation of organizational knowledge about emergent work for internal knowledge sharing.
* Developing and maintaining standards, protocols, style guides and templates associated with TNTP's knowledge management tools.
* Supporting TNTP's four Groups and associated departments and knowledge management teams in their efforts to capture, communicate and use knowledge.
* Coordinating communications related to all Knowledge Management initiatives, including promotional materials, wiki pages, other written documents and articles, emails to staff, etc.
* Providing general communications and knowledge management support, as needed.
Qualifications
We are seeking candidates who believe deeply in our organization's mission, who thrive in an entrepreneurial and dynamic environment, and who demonstrate a record of achievement. Successful candidates will also demonstrate:
* Exceptional writing and editing ability
* Excellent organizational and project management skills
* Prior experience in communications or employee engagement (required)
* Prior experience managing an employee newsletter, portal, intranet or wiki (preferred)
* Prior experience in adult learning or change management (preferred)
* Affinity for learning and utilizing technology
* Strong ability to think strategically and creatively
* Obsessive attention to detail
* Outstanding interpersonal and teamwork skills
* Flexibility in a fast-paced environment of ambiguity, rapidly changing priorities and tight deadlines
* Ability to manage multiple responsibilities simultaneously and independently
* Professional demeanor, discretion, and good judgment
* A willingness to work non-standard hours and/or occasional weekends

Compensation
The annual salary for this full-time position is $50,000 or commensurate with experience in a similar position with the potential for a performance based bonus. We also offer a motivated team of colleagues, a collegial atmosphere that values professional development, a comprehensive benefits plan effective on the first day of employment - including medical, dental, vision, disability, life insurance, flexible spending account options, generous vacation time, 403(b) plan with matching- as well as the opportunity to impact the direction of a growing, mission-driven company that is committed to the success of our nation's children. For more information on TNTP's competitive benefits package, please visit http://tntp.org/join/our-benefits/

To Apply

We review applications on a rolling basis - so it is to your advantage to apply as soon as possible. We will not consider applications without a cover letter tailored to this position, which can be addressed to the Human Capital department. Please note that an offer of employment will be subject to the successful completion of a background check. TNTP is committed to fostering and capitalizing on the diversity of our organization. We are an equal opportunity employer and seek individuals of all ethnic and racial backgrounds to apply to this position. If you would like to learn more about our mission, please visit our web site at www.tntp.org.