Job: Clinical Administrative Coordinator - San Francisco, CA

Jobing Description

Position Responsibilities:

• Administrative intake of members or managing the admission/discharge information post-notification


• Working with hospitals and the clinical team, including managing incoming calls, managing requests for services from providers/members, providing information on available network services


• Transferring members as appropriate to clinical staff


• Manage the referrals process, processing incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles

What makes your clinical career greater with UnitedHealth Group? You can improve the health of others and help heal the health care system. You can work with in an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere.


OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

OptumHealth helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their health care needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.

Skills / Requirements

Requirements:

• High School Diploma or GED required


• 1+ year of customer service experience


• Basic PC proficiency including MS Word and Outlook

Assets:

• Healthcare experience


• Bachelor's Degree


• Call Center experience

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.