Job: CALL CENTER AGENTS

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Jobing Description

San Diego County Credit Union, a $4.9B financial institution, is seeking CALL CENTER AGENTS .

The position of Information Specialist is established to provide prompt, professional and accurate information as well as to cross-sell credit union products and services to existing members to meet their needs and increase member satisfaction via the telephone. Actively participates in the promotion of credit union products and services to existing and potential members. Maintain quality service standards set by the organization.

Skills / Requirements

Minimum Requirements: High School diploma or equivalent. Strong human relations and communication skills with the ability to communicate clearly and effectively with all groups of people. Telephone customer service experience preferred. Professional appearance and demeanor. PC Literate. Bilingual/Spanish a plus.