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Job: Behavioral Intake Counselor After Hours - San Francisco, CA

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Jobing Description


Primary Responsibilities:


  • Initial behavioral health triage of members in a call center environment

  • Analyze and investigate members' questions

  • Provide explanations and interpretations of benefits/coverage, benefit authorizations, treatment plan processing and assistance in finding behavioral health services

  • Position in San Francisco AfterHours.



What makes your clinical career greater with UnitedHealth Group? You can improve the health of others and help heal the health care system. You can work with in an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere.


OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

OptumHealth helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their health care needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.

Skills / Requirements


Requirements:


  • Masters degree in Behavioral Health filed (Counseling, psychology, social work, human services) is required

  • Advanced MS Office Suite skills in a professional setting, ability to toggle between systems and type 35 - 40 WPM

  • 1+ year of experience in Behavioral Health field with direct client contact.

  • 1+ year of experience in a clinical environment



Assets:

  • 1+ year of prior experience in a call center



Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

Important Notes

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