Job: Associate Medical Director

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Jobing Description

Since 1969, San Ysidro Health Center (SYHC) has been providing quality, low-cost, primary health care services to South Bay & Central/Southeastern San Diego residents. SYHC offers an extensive array of family-oriented primary health care services, including pediatrics, obstetrics and gynecology, adult medicine, dental care, mental health, podiatry, radiology, laboratory, and pharmacy. We encourage all patients to actively participate in promoting and protecting their own health. Toward this goal, SYHC offers a variety of free health education programs.

SYHC is dedicated to providing excellence in health care services and programs for all people of all ages - from infants to seniors. We currently have an Associate Medical Director position available at our main business office located in San Ysidro.

Position Summary:

Responsible and accountable to the Chief Medical Officer and has a dotted line relationship to the Chief Executive Officer. Works together with the Director of Quality Management to support the quality program, as approved by the San Ysidro Board of Directors. Works with the Clinical Lead Physicians, Operations, and Nursing to ensure that SYHC continues to provide high quality, cost-effective healthcare. The Associate Medical Director is also a practicing primary care clinician with regularly scheduled direct patient care.

Essential Functions:

1. General AMD Activities: Supports CMO in directing and overseeing the following administrative functions:
   
   
   
   • Works with Senior Management Team to maintain open communications and positive relationships with all providers.
   
   
   • Coordinating Clinic-Lead Coordinating Council
   
   
   • Managing Health Center's Quality Management Program
   
   
   • Recruiting Medical Staff personnel
   
   
   • Overseeing Patient Safety Programs
   
   
   • Participating in EHR and Patient Centered-Medical Home work groups
   
   
   • Managing and coordinating specialty services
   
   
   
   
   
2. Quality Management Activities:
   
   
   
   • Shares responsibility with Chief Medical Officer (CMO) in the development, implementation, and updating of the QM Plan. Works with the CMO on Quality Improvement goals, measures, initiatives, and reports outcomes to the CEO and Board of Directors.
   
   
   • Addresses quality and patient care issues along with support staff to ensure resolution of complaints and provision of high quality care.
   
   
   • Works with CMO to develop/update and implement Health Care Plan.
   
   
   
   
   
3. Oversight of Clinic-Based Services:
   
   
   
   • Attends monthly Departmental and Staff meetings and works closely with designated Clinical Lead Physicians and Clinic Managers to ensure that ongoing performance assessment is carried out routinely and effectively.
   
   
   • Works closely with Health Center personnel to address patient care issues with a goal toward resolution while maintaining confidentiality.
   
   
   • Reviews clinical policies and procedures to ensure that all services are in compliance with all Quality Management criteria applicable to FQHC health carriers.
   
   
   • Serves as the "front-line" liaison between Administration and clinical services.
   
   
   • Leads efforts to improve patient flow, productivity, and the overall "patient experience".
   
   
   • Works with clinic managers, providers, and relevant support staff to assist with scheduling medical providers at all clinics and ensuring adequate coverage.
   
   
   
   
   
4. Collaborates with CMO/Clinical Leads to accomplish:
   
   
   
   • Implementation, maintenance and continued optimization of information technology resources as means to attain high-performance goals/objectives.
   
   
   • Developing continuing education/training programs based on staff and corporate learning objectives, clinical skills, quality management, charting/coding, cultural competency, and customer service.
   
   
   
   
   
5. Recruitment, Evaluation, and Retention:
   
   
   
   • Plans, organizes, and supervises all medical staff recruiting activities.
   
   
   • Engages search firms as needed.
   
   
   • Develops and maintains professional networks for employment referrals.
   
   
   
   
   
6. Manage of Specialty Care Network:
   
   
   
   • Collaborate with senior management team in advancing organization's managed care. Taking leadership role in introducing/implementing innovative clinical practices associated with managed care programs
   
   
   • In collaboration with medical staff and senior management team, establish regular meetings to discuss health center goals, needs and concerns.
   
   
   • Establish protocols/practices for SYHC specialty consultants.
   
   
   • Establish regular reporting requests for SYHC's top consultants.
   
   
   
   
   
   
   
7. Other Activities:
   
   
   
   • Serves as acting CMO in the scheduled or unscheduled absence of the CMO.
   
   
   • Assists CMO to design and implement Health Plan policies, goals, and objectives.
   
   
   • Assists CMO develop strategies for expanding community outreach activities.
   
   
   • Assist CMO develop budgets and provider staffing schedules to assure adequate allocation of provider resources.
   
   
   • Maintains regularly scheduled clinical services at SYHC clinics.
   
   
   • Performs other duties as assigned by the Chief Medical Officer.
   
   
   • Addresses issues/questions from different sources, including Risk Management, Pharmacy, and Lab.
   
   
   • Assists with preparation of monthly Board of Directors reports.

   Skills / Requirements

   Education Required(Minimum level of education):
   

   • Doctorate Degree in Medicine (M.D. or D.O.) from an accredited School of Medicine.
     
   • Completion of an accredited Residency program in primary care (Internal Medicine, Family Practice, Pediatrics, Ob/Gyn).
     
   • Training or Degree in Quality Improvement, Public Health, or other related area preferred.
     
   • Has a broad background in hospital and community clinical settings.
     
   • Experienced in working with non-profit safety net patients and programs.
     
   • Experienced in medical informatics.
     
   • Strong knowledge and leadership experience in managed care environment, including capitated services, specialty networks, and clinic-hospital medical group collaborations.
     
     Certifications/Licenses Required:
     
   • Valid, unrestricted California medical license.
   
   
   • Board Certification in primary care specialty.
   
   
   Experience Required(Minimum level of experience):
   
   • Minimum of five years clinical and administrative practice in primary care setting.
     
   • Minimum of five years as an Associate Medical Director or Clinical Lead physician preferred.
     
   • Minimum of 80% Administrative duties and 20% clinical duties as outlined by the CMO.
     
     Verbal and Written Skills Required:
     
   • Strong verbal and written communications skills.
     
   • Ability to influence staff and medical providers.
     
   • Fluency in Spanish preferred.
     
     Technical Knowledge and Skills Required to Perform the Job:
     
   • Knowledge of Microsoft Office products.
     
   • Knowledge working with databases preferred (i2iTracks.)
     
     To apply please submit resume to jobs@syhc.org.
     
     SYHC is an Equal Opportunity Employer.